Privacy Notice

Starwood Scale Models takes your privacy seriously.

This policy covers how Starwood Scale Models treats personal information that we collect and receive when you interact with the our web site and online store. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to companies that are listed on our web site. While we do list 3rd party products, such 3rd party privacy polices are not under our control and you should become familiar with that company's policy before using services on their respective web sites. Starwood Scale Models cannot control, nor will be held liable for how a 3rd party company handling any information that you transmit to them.

Information Collection and Use

Starwood Scale Models collects personal information when you order products from our online store site or "shopping cart" services. This information is used by us to fulfill your order; without it we cannot ship you the product you have purchased. When you order we ask for information such as your name, shipping address, billing address, email address, zip code, and phone number. This information is kept on file for 5 years or until it is no longer necessary to archive by Louisiana state law and the IRS. When you order we will process all payment info thru providing you the best security possible. This information is not available to Starwood Scale Models employees. Orders placed with Starwood Scale Models are collected and archived in our company database and from time to time we will send you information regarding our products and services.

Information Sharing and Disclosure

Starwood Scale Models does not rent, sell, or share personal information about our customers with other people or nonaffiliated companies except under certain circumstances like in response to subpoenas or legal process, or to establish or exercise our legal rights or defend against legal claims. If we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of Starwood Scale Models's terms of use, or as otherwise required by law.


Starwood Scale Models uses cookies and session ids while you are using our online web store. You can choose to set the level of security within your browser software, however this may prevent you from placing orders with our company online store. The information stored by cookies contains the items in your shopping cart and a session id. At no time is personal information stored using cookies. 

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

Starwood Scale Models may update this policy at any time, without notice and we recommend that you review this policy once and a while to keep apprised of any changes that might affect you, our customer.

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